A single property can run 10,000 vendor invoices through AP in a year. Each one has to be coded to the right expense pool, matched to a lease, and allocated to tenants by pro-rata share. Small coding errors in January become tenant disputes in December. This playbook shows how Rigby codes invoices as they land, keeps CAM clean all year, and assembles reconciliation packages tenants trust.
Five steps, on the GL and lease data you already have.
An ops specialist learns your chart of accounts, your expense pools, your lease abstracts, and your exclusion and gross-up rules.
Rigby encodes each lease as structured fields. Pro-rata shares, caps, exclusions, gross-up triggers, and base-year terms.
The agent reads each vendor invoice in any format, codes it to the right pool and property, and maps it to tenant shares as it lands.
Miscodes, out-of-pool expenses, ineligible costs, or lease ambiguities route to a human with the source invoice attached.
A reconciliation-ready package builds all year. At true-up, statements and backup are assembled for approval. Every action is logged.
CAM errors start at the AP desk, not at year-end. Rigby codes each invoice correctly as it lands and maps it to the right tenants, so reconciliation season is a review instead of a scramble.
How Rigby embeds with your team to run billing end to end.
PlaybookHow AI assembles pay applications, validates lien waivers, and stops draws from slipping.
Field NotesWhy coding errors compound across properties and how to stop them before they reach tenants.
Live in days. Rigby codes and reconciles. Your team keeps approvals and tenant trust.