Your Techs Closed Dozens of Work Orders Today. How Many Get Invoiced This Week?

A tech completes a repair, logs it on a tablet or paper form, and moves to the next call. That completion data has to travel from the truck to the office, get matched to the service contract, have parts and labor costs allocated, and trigger an invoice. At least two of those steps are manual. At 40-50 work orders per day, every manual step is a chance for revenue to fall through.

Client A pays per service call. Client B pays a monthly flat fee with overage charges. Client C pays per site per quarter with annual escalation clauses. Managing 50+ contracts with 200+ sites, each with different billing terms and pricing, is where spreadsheets completely break down.

A single work order might involve a tech's labor time, truck-stocked parts, special-ordered materials, and a subcontracted specialist. Each cost category has a different markup, a different cost center, and a different billing treatment per client. Getting one invoice line right requires data from four systems.